Schedule: 8:00 a.m. – 4:30 p.m. or 7:00 a.m. – 3:30 p.m.

Purpose:
To coordinate and conduct credentialed courses and exams, to include American Heart Association, Basic Cardiac Life Support/Advance Cardiac Life Support, Pediatric Advance Life Support, AED Training, and First Aid courses. Administrate all activities of an American Heart Association Training Site, as well as all Susquehanna Health programs to include coordinating and scheduling volunteer instructor efforts and record keeping.

Responsibilities:

Incorporate leading/evidence-based practice in quality/safety into everyday work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy. Process course records and fees for all courses, internal and external, that are conducted. Plan, coordinate, instruct, and follow up on courses as prescribed by individual agencies, according to department needs, to include, but not be limited to, BCLS, AED, ACLS, PALS, and First Aid courses. Provide inventory control of course-related textbooks and support materials. Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for UPMC Susquehanna. Provide the best C.A.R.E. for our patients no matter what. Know and follow all organizational/departmental policies/procedures. Maintain records for all instructors within the CTC structure. Maintain mannequins and educational equipment in working order and in accordance with sanitation guidelines. Coordinate and manage the delivery of Advance Cardiac Life Support, BCLS, Pediatric Advance Life Support, AED, First Aid courses and other AHA programs as directed. Assume responsibility for personal development and education. Provide Quality Assessment and continuing education for all instructors within the CTC structure. Demonstrate competency in the assessment, range of treatment, and knowledge of growth and development as it relates to the age of patients being treated. Promote educational programs to healthcare professionals and public, as well as Industrial First Aid. Provide input to the Director, Prehospital Services/Emergency Preparedness for the management of the programs.