NetSuite GBU is seeking a highly motivated and results-oriented professional to join the NetSuite GBU Customer Success Operations Team as a Manager of the ACS Predictive Analytics and Planning team. This team plays a critical role in providing support to our Executive Leadership team within Subscription & Support Services. Responsibilities include, but are not limited to, overseeing and developing a high-performing analytics team that supports executive leadership with data-driven insights, resource tracking and allocation, and business intelligence. The team serves as liaison between the Executive Leadership team, the Subscription and Support Services organization, Operations, and Finance, facilitating seamless collaboration and communication to ensure business and customer satisfaction goals are met. This role requires a strong focus on management, mentorship, process improvement, and strategic planning, while also being adept at collecting, analyzing, and displaying data. The manager will be accountable for the operational metrics and overall business results of the team, responsible for ensuring quality of work and organizational goal achievement. The manager will be required to effectively coordinate across all levels of the organization, as well as cross-functionally collaborate within the NSGBU. The manager is expected to maintain a collaborative and supportive environment that develops well-rounded team members to deliver high quality results and drive business excellence. This is a high visibility role within the NSGBU by providing an opportunity to influence strategic decisions and have a significant impact on organization’s success.
Career Level - M2