Key Responsibilities:
· Key in the information in system. Make sure the information in system is correct and align with requirement.
· Follow the SOP and requirement to check the material and contact seller to clarify unclear information.
· Escalate the issue and problem timely. Focusing on process improvement that would provide the best possible seller/customer experience.
· Manage daily, weekly or monthly business reporting as required.
· Additional duties assigned by leadership as business related services and products continue to expand.