Job Description:
Job Title: Community Support Specialist
Location: Hannibal, MO
Department: Outpatient - ACT TAY
Employment Type: Full Time
Shift: Monday - Friday
Job Summary:
Are you passionate about empowering individuals to thrive in their communities? Do you want to make a meaningful impact by providing support and guidance to individuals facing mental health and substance use challenges? Join our team at Preferred Family Healthcare as a Community Support Specialist!
As a Community Support Specialist, you will work closely with individuals to develop personalized plans that address their unique needs and goals. You will provide evidence-based interventions, connect clients with community resources, and collaborate with other professionals to ensure comprehensive mental health support. Your work will foster resilience, stability, and long-term well-being for the individuals and families you serve.
Hannibal, Missouri, is special for its historical significance as Mark Twain's boyhood home, scenic location along the Mississippi River, affordable living, and tight-knit community spirit. It offers career opportunities, including in dentistry, and a high quality of life with its blend of charm, natural beauty, and community engagement. Join us!
Position Perks & Benefits:
29 Days of PTO
Competitive Pay
Sign On Bonus
Eligibility for HRSA Loan Repayment *eligibility requirements
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities:
Provide community-based mental health services, including assessment, diagnosis, treatment planning, and intervention implementation.
Collaborate with clients, families, and stakeholders to develop and implement individualized treatment plans.
Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, and skills from CBT and DBT.
Implement behavioral interventions, including motivational interviewing, operant conditioning, interpersonal and group dynamics, and cognitive processing.
Coordinate care with service providers, including physicians, psychiatrists, schools, and community organizations.
Maintain accurate and timely records of client interactions, treatments, and progress.
Participate in staff development activities, training programs, and quality improvement initiatives.
Collaborate with team members, including case managers, therapists, and support staff, to ensure comprehensive care.
Develop and maintain relationships with key stakeholders, such as parents, teachers, and counselors.
Facilitate PSR group sessions as relevant to client treatment plan goals.
[For ACT/ACT TAY/IMPART roles]: Demonstrate knowledge of the ACT model, core processes, and service delivery methods.
Perform other duties as assigned by the supervisor.
Education and/or Experience Qualifications:
Bachelor's degree in Psychology, Social Work, or a related human services field; or
Bachelor's degree in an unrelated field with two (2) years of related work experience; or
A four-year combination of higher education and two (2) years of related work experience; or
Associate’s of Applied Science in Behavioral Health Support; or
Four (4) years of qualifying experience*.
Qualifying experience must include service delivery to individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include:
Providing one-on-one or group rehabilitation/habilitation services focused on recovery and resiliency.
Teaching and modeling coping skills, psychiatric management, and use of natural resources.
Supporting individuals in employment, family, school, and community functioning.
Assisting individuals in achieving goals outlined in their individual treatment plans.
Additional Qualifications:
Strong knowledge of case management, rehabilitation principles, and treatment modalities.
Understanding of community resources and legal procedures related to mental health and substance use treatment.
Effective verbal and written communication skills, with the ability to produce clear reports.
Self-motivated with strong problem-solving and multitasking abilities.
Ability to establish meaningful relationships with clients and families.
Capacity to work independently while maintaining strong communication with team members.
Ability to follow direction and accept supervision.
Supervisory Requirements:
None
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.


Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness


Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.