Ad Services Coordinator – Hybrid (Houston, TX)

Join Our Dynamic Advertising Team!

Are you detail-oriented, organized, and passionate about supporting successful ad campaigns? Hearst Newspapers is looking for a high-energy, problem-solving Ad Services Coordinator to join our team in Houston, TX on a hybrid schedule. This role is essential in ensuring a seamless experience for our advertisers, sales executives, and internal teams by managing the post-sale order workflow—from order submission to billing and production.

Why Join Us?

Hybrid work schedule – Enjoy the best of both worlds with in-office collaboration and remote flexibility! Exciting, fast-paced environment – Work across multiple Hearst publications supporting a variety of advertising campaigns. Impactful role – Be a key player in making sure ads run smoothly, clients are satisfied, and revenue is accurately recognized. Collaborative culture – Work alongside talented professionals in sales, production, and digital advertising.

What You’ll Do

Manage post-sale ad fulfillment, ensuring accuracy in order setup, billing, and production. Validate orders against agreements, confirm client details, and troubleshoot discrepancies. Work closely with Ad Makeup, Ad Production, and EFD Desk teams to ensure seamless ad delivery. Assist with prepayment processing, invoicing, and collecting payments for applicable accounts. Track and resolve billing discrepancies, order adjustments, and allowances for both print and digital orders. Serve as a resource for sales teams, reinforcing workflows and guiding newer account executives through post-sales processes. Proactively escalate issues, remove roadblocks, and keep projects on track for completion. Test new products and packages in the billing system to support innovation and efficiency.

What You Bring

Bachelor’s degree preferred but not required. 0-1+ years of digital advertising or media experience is a plus. Knowledge of CRM, OMS, and ad platforms is a plus. Strong attention to detail, organizational skills, and proof-reading abilities. Ability to prioritize tasks, meet deadlines, and juggle multiple projects effectively. Excellent verbal and written communication skills for interacting with clients and internal teams. Ability to work independently while collaborating with sales and production teams. Flexible with work schedules to accommodate various deadlines across time zones.

Our Benefits: At Hearst Newspapers we not only support our employees through personal and professional development, but we also believe in promoting each individual’s physical, financial and emotional wellbeing (and that of their family).  Our industry-leading benefits include:

Physical Wellbeing: Medical, Dental, and Vision coverage to keep you and your family healthy. Invest for the Future: Competitive retirement plan with matching program in most markets. Generous Paid Time Off: Recharge with ample time off, including holidays and vacation. Paid Parental Leave: Support for growing families, with paid leave for new parents. Monthly Child & Dependent Care Reimbursement: Financial support for the care of your loved ones. Emotional Wellbeing: Be your best self with our mental wellness benefits. LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual’s unique needs. Fertility Coverage & Menopause Support: Helping you along every step of your family journey. Pet Wellness Reimbursement & Rover Credits: We care about your pets, too – helping you keep them happy and healthy.

And more, click here for additional benefits and details.

Ready to Make an Impact?

If you're excited to work in a fast-paced, team-oriented environment where your contributions directly support successful advertising campaigns, we'd love to hear from you! Apply today and take the next step in your career with Hearst Newspapers!