At the direction of the Agency and/or Center Adjudication Manager, perform a variety of administrative and secretarial functions for the DOS/Adjudication/Customer Service/FPM Management Staff. Maintain all office functions associated with meeting the needs of the Adjudication office including incoming calls, correspondence and faxes. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
This position is located in our 3 Lear Jet Lane, Albany, NY, 12110 office with work performed at client site in 111 Genesee St., Suite 101, Buffalo, NY 14203.
Your future duties and responsibilities:
Under the guidance of the onsite Government management team, the Adjudication Administrative Assistant shall perform a variety of administrative and secretarial functions for the Adjudication/Customer Service and/or Fraud Manager. The Adjudication Administrative Assistant is responsible for coordinating the large volume of information coming into the office to insure formats and deadlines are being met (i.e. schedules, memoranda, briefing papers, taskers, etc.). The Adjudication Administrative Assistant maintains confidential information (employee lists, management contact info, etc.) and at a minimum, shall perform the following functions:
• Answer incoming calls (internal and external) in an office
• Organize, type, collate, and file sensitive material
• Take and distribute meeting minutes as needed
• Monitor Inbox holds daily
• Maintain adjudication schedules
• Generate reports at scheduled intervals: daily, weekly, bi-weekly, etc., including:
o ATS Audit Reports
o Error Rates Report
• Generate Age Analysis report
• Photocopy cases for Adjudication Manager and Supervisors
• Record all completed trainings for passport specialists/supervisory passport specialists, including both core requirements and miscellaneous courses.
• Draft schedules
• Maintain Adjudication Sign-In Sheets
• Update Projected and Actual Overtime in the Overtime Log from the Overtime binder
• Update and distribute Adjudication Schedules
• Assist with organizing online trainings
• Assist with data entry and mailing
? Ship undeliverable over 90 Day, damaged and mutilated Products
? ITP Entry- Incident Tracking Program entries
? Maintain adjudication critical supplies
Required qualifications to be successful in this role:
• Must meet all qualifications requirements of the Administrative Assistant Level I
• Ability to accurately manage tasks and assignments
• Strong organizational skills, time management, and attention to detail
• Ability to disseminate information and/or requests to all office personnel and compile responses
• Ability to adapt to changes in procedures and assignments
• Ability to establish working relationships at all organizational levels
• HS diploma (2 year college degree preferred) and;
• Demonstrated experience with document management, preferably for a legal department or other office, and;
• Two (2) years of experience as an Administrative Assistant in an office environment, including;
• One (1) year of experience supporting at an executive level;
• Four (4) years of experience using a variety of office software, specifically: Microsoft (MS) Word, MS Excel, MS PowerPoint, MS Publisher, and MS Outlook, and;
• Demonstrated ability to prioritize and organize simultaneous work flow duties
Hourly Rate: $26.36/hour
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
•Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.
•401(k) Plan and Profit Participation for eligible professionals
•Additional benefits determined by your Service Contract Act:
•Paid Time Off (PTO)
•Paid Federal Holidays
•Health & Welfare Benefits
Due to the nature of this government contract, US Citizenship is required.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
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