Job Summary

Job Description

What is the opportunity?

As an Adjudication Associate of Automotive Finance Adjudication (AFA), you will process automotive dealer credit applications. You will adjudicate credit risk and borrowing requests within delegated lending authorities (DLA). And, you will interact with dealer clients and enhancing the client experience.

Please Note: This is a hybrid opportunity for applicants within commuting distance to the 2985 Virtual Way office location in Vancouver.

What will you do?

Apply your judgment to ensure a balance between revenue maximization and risk mitigation.　Adjudicate credit risk and borrowing requests within delegated lending authorities (DLA)Use your　knowledge　of credit policies and procedures to provide sound credit decisions.Take ownership of client concerns and be accountable as the first point of contact.Provide consistent service to uphold Client Service Commitments (CSC).

　

What do you need to succeed?

Must-have

Experience in delivering customer service excellence in a call handling environmentPrior credit experience and a demonstrated ability to apply credit principlesAbility to work independently and interact effectively within a teamA drive to work efficiently in a fast paced environmentAvailability to work shifts within the business hours of 9am-8pm (PST) Monday-Saturday, including some statutory holidays

　

Nice-to-have

Experience with analyzing financial statements

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

3 weeks’ vacation to startA comprehensive Total Rewards ProgramLeaders who support your developmentAbility to make a difference and lasting impactOpportunity to take on progressively greater accountabilities

　

Job Skills

Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Loss Prevention Plans, Retail Audits, Retail Investigations, Retail Sales Support and Administration, Retail Systems, Taking Ownership

Additional Job Details

Address:

2985 VIRTUAL WAY, SUITE 302:VANCOUVER

City:

VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-06

Application Deadline:

2025-01-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.