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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Who We Are

The Osher Lifelong Learning Institute (OLLI) fosters lifelong learning designed by volunteers for a diverse community of older adults seeking stimulating discussion, fellowship and wisdom. OLLI is a volunteer centered membership organization in that it offers programs for older adults, designed by older adults. It capitalizes on the skills, knowledge, and experience of dedicated senior volunteers who actively plan and implement the learning programs for their peers.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savingsResponsibilities*

BASIC FUNCTION AND RESPONSIBILITY

Under general direction, provides administrative support to OLLI-UM.  Works collaboratively with the Directors and staff to ensure that OLLI-UM operates efficiently and effectively to provide quality educational services to our participants within the standards and guidelines of the University of Michigan/Community Health Services. Assigned hours, days of week, and specific work assignments may be modified in response to program, department or service needs.

 

ESSENTIAL FUNCTIONS:

Office and Personnel Assistance 

Receptionist: triage incoming emails and phone calls; respond to routine requestsReview and disseminate mail; composes responses for finance/administrative and program-related correspondenceAssist with preparation of program, marketing and fundraising materialsAssist with weekly emails using MailChimp software or a similar productMaintain up to date mailing lists and oversee mailingsCopying and distribution of materialsProcess new and updated member registrationsCoordinate the scheduling of activities at Turner Senior Resource Center (TSRC), lecture venues and other classroom sitesAssist with preparation of materials for classes/programs, such as class folders, membership lists, reminder notices, evaluation mailings, and zoom meetings and zoom class support Maintain departmental calendars and assist with scheduling of events including those at off-site venues when programming is in personTrain and provide functional supervision to volunteers, student interns and work study students providing reception and administrative supportCheck Turner Senior Resource Center (TSRC) facility schedule and post classroom assignments as needed

 

Financial Assistance

Complete administrative financial tasks expense reporting; processing purchase orders/invoices: vendor set up; preparation of cash receipts, deposits, journal entries Acknowledge and record all gifts and fundraising incomeAssist with collection and preparation of operating reports, such as time-and attendance records, budget expenditures, revenue, and statistical records of performance data.IT and Website MaintenanceHelp maintain of OLLIUM website and databases to ensure quality as well as compatibility and compliance with university standardsInput member and volunteer data into various databasesTrain and monitor staff and volunteers in database and website usage to maintain their integrityCompile, sort and retrieve information using various databases and university reporting mechanisms to meet grant-reporting requirements and other needs of the OLLI-UM Leadership Council, Directors and staffAssist customers in accessing and utilizing online registration system

 

Other duties may include the following: 

Participate in departmental teams and meetingsMaintain safe environments for participants/staff/volunteers Address customer concerns and resolve complaintsProvide room set-up for OLLI study groups (including arrangement of tables and chairs, set-up of audio/visual equipment and other teaching aids, etc.)Transport OLLI teaching and promotional materials to various learning sites as required when programming is in-personAssist with program registration at TSRC and off-site locations as neededAssist with annual leadership retreats, annual open houses and kickoffs, and quarterly trainingsAssist with special eventsRegistration and administrative tasks at off-site lectures as neededRequired Qualifications*Bachelor's degree or an equivalent combination of education and experience. Four to five years of office experience necessary. Proficient use of Windows, Microsoft Word, Mail Merge, Excel, Power Point and databases. Demonstrated effective verbal and written communication skills, including proficiency in editing and ability to interact with a diverse multicultural group of customers, are necessary. Attention to detail coupled with the ability to work with a team in a fast-paced environment is also necessary. Must be capable of lifting and carrying OLLI materials and teaching equipment along with performing room set-up when programming is in person.  Treats others with respect, dignity, and inclusivity ensuring a sense of belonging among coworkers and program participants; listens to, and values, feedback; demonstrates openness and a willingness to learn from the perspectives of others.   Periodic travel between locations is required, including University Hospital, TSRC, and selected program venues.Desired Qualifications*Knowledge of University policies, procedures and regulations is preferred.   Experience with University of Michigan financial systems preferred, including FinProd.Experience updating websites Proficiency in software programs such as Adobe InDesign, and Adobe PremierePro are a plus. Also, experience using videoconferencing platforms such as Zoom, BlueJeans, and Google Meet are preferred.Other experience using software in the Adobe suite and Google suite are preferred.Work style that incorporates a sense of ownership for program outcomesExperience with, and commitment to, efforts to increase diversity and equity and inclusion in previous workplace(s).  Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.