Summary

Position Summary:

Provides daily oversight and coordination of administrative aspects of Guest Relations and Volunteer Departments.  This includes, but is not limited to, clerical support the Director, inputting and tracking payroll, volunteer and budgetary issues.

Tasks:

Tracks documentation requirements for volunteers and provides Manager of Volunteer Services reports of information due to be collected when necessary.  Runs criminal background checks as needed.

Maintains accounting of Volunteer and Patient Experience budgets.  Processes, tracks and monitors all expenditures for both departments.

Enters all employee work data into payroll management system.  Verifies and enters additional personnel information as needed in appropriate databases. Enters volunteer hours into appropriate database as needed.

Provide support and direction to the volunteers assigned to the Patient Experience Office. Provides coverage and support to the Volunteer Office as needed.

Partners with the Guest Services Coordinator to administer employee recognition programs.

 

Qualifications/Requirements:

Education Discipline: Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field

Experience: 3-5 years

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.