About Your Future with TruTeam
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
Responsible for answering phones, greeting customers, and keeping the office and bathrooms organized and clean. Will help direct service calls, and assist in keeping filing system accurate. Responsible for all reporting and administrative tasks associated with the generation of work orders. Will learn to process work orders in a timely and efficient manner.
Responsible for Order Management activities (includes creating new orders, change orders, warranty and repair orders and order cancellations).
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Receive, direct and relay telephone messages and fax messages.
Compute, record, and proofread data and other information, such as records or reports.
Maintain and update filing, and database systems, using a computer.
Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
Review all work orders, files, records, and other documents to obtain information to respond to requests.
Communicate daily with key stakeholders (Scheduler, Sales Staff, and Production Staff).
Review customer schedules to monitor upcoming jobs.
Manage and organize signed Work Agreements, Sales Takeoffs, and sales quotes and place and book orders as necessary.
Additionally
Supervisory or Management Responsibility – Not responsible for supervising (hiring, firing, performance reviews or corrective action) others.
Budget Responsibility - Has no budget responsibility.
Decision-Making Level and Scope – Decisions generally affect own job or specific functional area.
Independence of Action – Work progress is monitored by supervisor/manager. Follows precedents and procedures. May set priorities and organize work within general guidelines established by supervisor/manager who is available to resolve problems.
Any other duty, task or responsibility as assigned
Your Skills
Excellent analytical and problem solving skills.
Strong attention to detail, demonstrated integrity and professionalism.
Excellent communication skills, both written and verbal.
Must have good mathematical skills including the ability to perform calculations, ability to create, consolidate and modify work order information.
Proficient in Office Software like word processing, and spreadsheets.
Knowledge of ERP Systems a plus.
Requires self-management and project management ability.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver’s license will be required.
Minimum experience: 1-3 years.
Special Requirements: Prior experience with work orders a plus.
Must be detail oriented, excellent communicator, highly organized and able to follow detailed instructions.
Education
Minimum Degree: High School Diploma or GED.
Travel Requirements
Type of Travel Required: Regional
Amount of Travel Required: <25%
Physical Requirements
Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence®: minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.