Company Description

SNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and effective governance. Together with our team of over 1,600 people, our mission is to strengthen capacities and catalyze partnerships that transform the agri-food, energy, and water systems, which enable sustainable and more equitable lives for all. Visit snv.org for more information. 

 Purpose of the Job

Admin and Store Operation Assistant is part of Regional Operations team, within a SNV south region, which focuses on providing operation support services in the Amhara, to ensure the availability and quality of administration and logistics, fully support SNV operations.

She/he acts as a service provider, supporting all projects in operation support functions, ensuring a timely response to the projects and the client community.

Job Description

           Operation support

Reviews and delivers (specialised) operational services, within guidelines and procedures. Provides support to operations team, in order to provide consistent operational processes for the projects. 

          Administration

Receive visitors and calls, handle their inquiries, and direct them to the appropriate persons according to their needs and updated visitors’ list tracker.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals if anyMaintain scheduling and event calendars and assist on booking meeting rooms and events if anySet up and maintain paper and electronic filing systems for records, correspondence, and other materialEnsures timely reception and transmission of any project correspondence and circulation and information sharing to staff. Support regional operation team on receiving tender documents according to SNV standard procedure.

Stock Management

Ensure that all goods in regional office packed safely and segregated according to their nature.Manage regional stock data and tracking systems in accordance with SNV standard procedures.Always Ensure physical stock in the stores tally with book balancesUpdating of stock/bin cards and system on a daily basis; share the updated report with the ROM and SNV AA office on weekly basisEnsuring that all stores paperwork and ERP system is completely updated, Internal Requisition Forms, Goods Receipt Notes, Goods issue notes, Packing Lists and any other documentation according to SNV Storage procedure.Completion of the Goods Receipt Notes on reception of items from suppliers/DIKs with coordination with Addis Ababa office and procurement staffImmediate reporting of all missing stock or any observed discrepancies.Prepare list of obsolete asset and stock items for management decision and facilitate the disposal accordingly

Asset Management

Manage asset inventory and tracking systems in regional office and submit report to Addis Ababa SNV office.Keeps track of all asset and equipment movements and updates asset and equipment registers in SharePoint and ERP.Ensure Asset tags for every asset in the region with consultation SNV Addis Ababa office.Any other task as assigned by the line manager or their direct line management

Cleaning

 Ensure cleaning of all stores and office should be done daily.

Security of stock and Office

Ensure that all stocks are secure, and stock levels are per their level on the appropriate bin-card.Ensure that the stores and office are in a lockable state and quickly report on any insecurities on the stores.

           Issue handling

Answers questions with regards to one or multiple operational services, within set guidelines and procedures. Ensures issues are escalated in a timely manner through the right channel when necessary, to ensure full operational support.

          Data handling

Ensures data filing and administration on a specific operation support service. Processes, organises, checks and (if applicable) analyses data by applying routine working methods. Signals abnormalities, monitors and reports on overall provision of services, to ensure consistency in delivery against service standards.

Qualifications

Educational Qualifications and Experience

Advanced Diploma in management, procurement and supply chain management, business administration, or a related field.  A bachelor's degree will be an added advantage.Relevant experience with a minimum of 2 or 3 years in operations, warehouse management, fixed asset management, and/or administration activities.

Additional Skills:

Knowledge of experience in organizational effectiveness and administrative/operations implementing best practices.Excellent computer skills and proficiency in Excel, Word, Outlook, and Access.Good reporting and communication skills.Attention to detail.Ability to plan with good organizational skills, including prioritization.Initiative and ability to follow up on issues.A demonstrated commitment to high professional ethical standards. Commitment to SNV's mission and values, gender equality, and social justice.

Competencies:

InitiativeProblem analysisAccuracyAdaptability

Additional Information

Contract Type: National - Full-time

This position is a maternity cover and is up to April 7, 2025

Expected start date: As soon as possible

Duty Station: Hawassa.

How to Apply
If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and a letter of motivation before/on January 22, 2025. Please submit your application only via Smart Recruiters. All information will be kept in the strictest confidentiality. 
If your experience and skills match the position's requirements, we will contact you to advise on the next steps in the recruitment process.

Working at SNV  
SNV offers a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from and contribute to an internal and global network of experts.

At SNV, inclusivity is at the heart of our ethos. We celebrate the diversity of our workforce and uphold a policy of non-discrimination based on factors such as disability status, religion, ethnic origin, gender, sexual orientation, and more.

Vetting
SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for both nationally and internationally determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct". This Statement of Conduct adopts the definitions used in the Scheme. 

SNV is an equal opportunities employer and female candidates are encouraged to apply.

We do not appreciate third-party mediation based on this advertisement.