Position's Primary Function:
The primary function of the Credit Card Processing Admin Support role will be to assist the credit card team in conducting payment research, taking incoming calls/responding to emails from customers or internal/external team members, and other various administrative tasks.
Essential Duties:
Manage incoming phone calls and emails regarding customer issues and/or transaction details pertaining to current or past rental contracts.Research and confirm charges/refunds from multiple departments/sources and reprocess as necessaryEfficiently manage time and handle high volume environments.Gather information needed for charges/refunds that need to be processed throughout the day.Perform with minimal supervision while maintaining high level of confidentialityAbility to work Saturdays as requiredPerform other duties as assigned
Minimum Qualifications:
Ability to navigate and use multiple computer programs including Microsoft OfficeExcellent verbal and written communicationPositive, upbeat, self-motivated with a “can-do” attitude.
Perks of joining the U-Haul fleet:
Get your career moving with a company who empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Here are just some of the programs U-Haul has available:
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.