Short Description

Administer to Work Process Associate with French

Qualifications

Good verbal and written communication skills in English and French – minimum B2 level;

Excel skills;

Handle problems raised by client and provide solutions;

Handle client communication and client reporting;

Excellent job organization and time management skills;

Attention to details and very good analytical skills;

Interaction with client daily via email, work on resolving HR related issues, cooperate with other delivery team members;

Graduation is required – Bachelor’s degree.

Job Responsibilities

Respond to client’s queries accurately (email and case management system);

Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.);

Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests;

Provide clarification of HR policies and procedures;

Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan;

Organize knowledge sharing sessions both within the team and cross teams;

Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool;

Reporting errors and issues to the Team leader on time;

Ensuring quality and timeliness of work;

Focused, diligent, high on quality and timeliness are the basic requirements for the role;

Reporting data for personal performance and maintaining personal tracker.