Job Description

As a OneMain Administration Specialist, you will join a team that is quality driven. Administrative Specialists are held to a high standard and must be able to multi-task without compromising quality. Fact-finding analytical activities are required. This person will be in contact with staff, co-workers, internal departments, vendors, attorneys, and debt buyers.

Duties include:

Updating policies & procedures.Processing repurchase requests.Creating Quality Assurance programs for tasks completed in the department.Processing Affidavit requests from various debt buyers, litigation vendors and attorneys.Coordinating and completing post-sale operational tasks.Making decisions in controlling business risks, staff results, and quality service to debt buyers and internal departments.Fielding difficult calls from staff and determining satisfactory resolution based on approved strategies.

Required Skills and Qualifications:

High School / GED Diploma some college preferredStrong problem solving skillsCreative research skillsStrong verbal and written skillsAbility to maintain confidentiality and sensitive informationProficient in basic MS office applications

COMPENSATION:

OneMain offers an excellent compensation package including a competitive base payBenefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off

WHO WEARE

OneMainFinancial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

OneMain is an equal opportunity employer