Position Summary Respond to inquiries using Client Relationship Management (CRM) software. Use social media applications to communicate with audience in response to internal and external requests for information Interact with the general public as NYU contact/liaison and with University personnel including those at the senior level. Perform a wide range of clerical and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. Customize and/or compose communications in response to requests for information. Perform general word processing and/or data entry duties. Modify and/or create databases and complex spreadsheets and monitor complex department budgets, Qualifications Required Education: High School diploma or equivalent or an Associate's degree or some college. Preferred Education: Bachelor's degree. Required Experience: 3 years of office experience (with High School diploma). 2 years of office experience (with Associate's degree or some college). Experience providing a high-level of customer service. Preferred Experience: 1-2 years of office experience (with Bachelor's degree). Required Skills, Knowledge and Abilities: Proficiency with intermediate to advanced word processing, spreadsheet and database applications. Moderate to fast, accurate keyboarding. Good proofreading and writing skills. Preferred Skills, Knowledge and Abilities: Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple. Knowledge of desktop publishing software and various applications. Knowledge of Access. Additional Information In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $36.871. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity Share this job (https://uscareers-nyu.icims.com/jobs/14201/administrative-aide-ii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336115631) Need help finding the right job? We can recommend jobs specifically for you! Posting Number2024-14201 Posted Date1 week ago(1/6/2025 9:00 AM) Location : LocationUS-NY-New York Hybrid Remote Work ClassificationHybrid: 60% to 80% Onsite DepartmentTisch Special Programs (Staff) School/DivisionTisch School of the Arts (TS1035) Compensation GradeLocal 3882 - 10 UnionLocal 3882 - Union of Clerical, Administrative and Technical Staff (UCATS) FT/PTFull-Time CategoryGeneral Office Administration