At FutureCare our Administrative Assistants are solid contributors to the daily operation of our Dialysis team. They are skilled in handling clerical and administrative tasks, can multitask, and manage their time effectively. Reporting to the Dialysis Nurse Manager, the ideal candidate we seek will promote an organized and positive culture while focusing on delivering the highest standards of excellence in service.
Voted 13 years in a row in The Baltimore Sun a “Top Workplace” and recognized in US Newsweek's publication as “Best Nursing Home”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Nurse Retention Bonus, Flex/Advance Pay, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, matching 401K Plan.
Salary Disclosure Statement
The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable), are offered separately. Offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.
Responsibilities Answer all incoming calls in a courteous manner, identifying self and Dialysis centerGreet visitors and maintain the visitor's sign in logOrder supplies and assists in preparing monthly inventory suppliesAssist with sorting mail and the monthly mailing of resident invoicesProcess facility billing statementsPackage and ship out brochures, materials & supplies when neededPerform clerical tasks as identified including letters, reports, forms, and other correspondencePrepare patient charts and obtains consent for all new admissionsAbide by the standards identified in FutureCare’s Statement of Corporate Ethics and the Corporate Compliance Qualifications High School Diploma or equivalentProficient with Microsoft Office (Word, Excel, PowerPoint)Previous clerical and customer service experienceExcellent phone etiquetteStrong written and verbal communication skillsGood organizational/prioritization skills Ability to handle multiple tasks simultaneouslyAbility to use discretion in handling confidential informationAbility to interact with others in a considerate, helpful, courteous mannerDemonstrate effective interpersonal communication with all facility staff, residents and visiting family members Must be professional and present neat appearance in appropriate dress and identification at all timesEqual Opportunity Employer
FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.
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