Posting Description

ADMINISTRATIVE ASSISTANT 2, Registrar’s Office, to serve as the initial contact on the Records Team for front-facing services to students, families, faculty, staff, alumni/ae, federal investigators, and the general public. Escalates complex issues as needed; prepares academic transcripts and certifications, and requests verification of attendance and degree information; provides business and operation functions in support of the entire Registrar’s Office; responsible for customer service, student records support, and other general responsibilities; interacts with clients on records and certifications, classroom scheduling, degree audits, student advising and/or faculty governance support; directs customer inquiries and requests with courtesy, accuracy, and efficiency; prepares and releases academic transcripts; and performs other general responsibilities include supporting the Registrar’s leadership team in coordinating internal meetings, events, and functions, ordering office supplies, and performing related duties and special projects as needed.