ADMINISTRATIVE ASSISTANT 4 - Minimum Qualifications Waived APPROXIMATE ANNUAL SALARY - $50,153.76 to $73,309.68 PAY GRADE: 29 The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10. For more information on benefit and retirement programs, please see the sections below. In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed. JOB INFORMATION Work Type: A Permanent, full time vacancy Department: Wildlife (http://ndow.org/) Division: Division of Data and Technology Services (DATS) Location: Reno, Sparks Job Class Code: 02.210 RECRUITMENT INFORMATION Announcement Number: 50083 Open to current classified employees in the specified Department, with at least 6 months of continuous, full-time equivalent service. Posted 01/07/2025 Close Date: 01/14/2025 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted for another 0 Days 1 Hrs 6 Mins The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. PER EXECUTIVE ORDER 2024-007, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2025. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/ Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position with the Nevada Department of Wildlife is an integral part of the team implementing NDOW's hunt applications, draw process, and licensing services while providing excellent customer service and continuously improving the programs. The incumbent will primarily assist Program Officers with tag returns/transfers; landowner and private land hunts; testing and reporting issues with Agency Management Solution (AMS) software; resolution of complex customer complaints including assisting license and tag-holders and license vendors; providing accounting support to include reconciling HQ sales and refunds; inventory control and fulfillment for licensing; providing customer service support during periods of elevated call volume and reviewing customer service calls completed by Regional and HQ Call Center staff for training and continuous improvement needs. Additionally, this position will be responsible for other duties such as document retention and destruction, assisting with Special License and Permits; DATS Division Policy and Procedure reviews; ADA document remediation; and providing support to staff for Wildlife Commission and Committee meetings. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class\_Specifications-2\_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of progressively responsible relevant work experience which included experience in one or more of the following areas: providing administrative/program support to professional staff and management; performing secretarial duties in support of a manager; coordinating communications between the manager, staff and program clientele; supervision of subordinate staff; researching information from internal and external sources; OR one year of experience as an Administrative Assistant III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. Additional Position Criteria This recruitment is only open to current classified employees in state service with at least six months of continuous, full-time equivalent service. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your customer service experience. 2) Describe your internal controls experience. 3) Describe your experience with NDOW's licensing rules and regulations for hunting, fishing, and boating. 4) Describe your accounting experience. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868 The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To begin the application process, click on the Apply button. Click Cancel to return to the previous page.