Administrative Assistant
Carter Lumber
Administrative Assistant
Cherry Hill, NJ
Full Time
Administration
Experienced
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A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers for our Kitchen & Bath Department. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
+ Provide administrative support to the Kitchen & Bath department by managing order processing, coordinating vendor communications, maintaining project documentation, and ensuring timely follow-up on customer inquiries
+ Excellent telephone and customer service skills
+ Strong organizational and planning skills
+ Ability to multi-task; strong time management skills
+ Strong attention to detail
+ Exceptional written and verbal communication skills
+ Knowledge of Microsoft Office including Outlook, Word, and Excel
+ Previous customer service experience
Responsibilities include, but are not limited to:
+ Assists in creating orders in management system
+ Prints required layouts and documentation daily
+ Ensures the paperwork process is running smoothly
+ Assists customers by providing information on products, stock, and lead times
+ Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
+ Performs clerical duties such as data entry, filing, copying, and faxing
+ Daily cash balancing
+ Using builders online scheduling programs, placing online orders with vendors
+ Maintaining spreadsheets and checking vendor accounts for accuracy
+ Contacting vendors with pricing issues, or other discrepancies
+ Creating and placing warranty orders; maintaining order files
Benefits (full-time employees)
+ Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
+ Short and Long-Term Disability
+ Company-paid life insurance and AD&D
+ Optional supplemental life insurance
+ Company-match 401(k)
+ Vacation time and paid holidays
+ Vendor incentives
+ Room for growth; we promote from within!
+ Military encouraged to apply!
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