Description We are offering a short term contract employment opportunity for an Administrative Assistant in CASEYVILLE, Illinois. The successful candidate will be a key player in our team, providing essential administrative support in a busy environment. This role is crucial to maintaining our service quality across the industry, ensuring that all administrative tasks are completed accurately and on time. Responsibilities: • Handle inbound calls, ensuring all customer inquiries are resolved efficiently and effectively. • Provide excellent customer service, fostering strong relationships with customers and maintaining a positive company image. • Conduct regular data entry tasks, ensuring all customer information is accurate and up to date. • Manage email correspondence, responding to inquiries in a timely and professional manner. • Make outbound calls when necessary, providing information or following up on previous inquiries. • Utilize Microsoft Excel, PowerPoint, Outlook, and Word to manage, organize, and present data. • Schedule appointments, ensuring all parties are informed and prepared. • Maintain an organized and efficient workplace, ensuring all tasks are completed in a timely manner. • Monitor customer accounts, identifying any issues and taking appropriate action. Requirements • Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word • Experience with answering inbound calls and managing inbound outbound calls • Exceptional customer service skills • Ability to perform data entry tasks with high accuracy • Skilled in handling email correspondence professionally and promptly • Capable of efficiently scheduling appointments • Strong organizational and multitasking abilities • Excellent communication and interpersonal skills • Ability to work independently and collaboratively within a team • Proactive approach to problem-solving and decision-making • High attention to detail and ability to maintain confidentiality • Prior experience in an administrative role would be advantageous. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .