**Exciting Opportunity: Administrative Assistant** **Location:** East Syracuse, NY **Pay Rate:** $ 30.46/hour Are you ready to make a significant impact by combining cutting-edge data automation with excellent customer service? We're looking for a motivated and skilled **Administrative Assistant** to join our team in East Syracuse, NY. If you're passionate about leveraging data to drive automation and thrive in a dynamic environment, this role is for you! **Why Join Us?** + **Competitive Pay:** Earn $30.46/hour while contributing to innovative data automation solutions. + **Growth Potential:** Gain hands-on experience with models that automate critical processes like image classification, speech recognition, and market forecasting. + **Supportive Environment:** Work alongside a dynamic team that values your skills and fosters growth. + **Hybrid Flexibility:** While onsite is required, a possible hybrid option is available based on business needs and your performance. **What You'll Do:** + **Automation in Action:** Utilize data to train models that streamline automation processes for various applications. + **SalesForce Excellence:** Manage cases, warranty registrations, and distributor/supplier statements to keep operations running smoothly. + **Customer Success:** Oversee order management for strategic accounts, ensuring customer needs are met efficiently and accurately. + **Reporting Mastery:** Provide weekly open order reports and multipliers to customers, keeping everyone informed and up-to-date. + **Cross-functional Collaboration:** Collaborate with different departments and perform additional duties as assigned to drive results. **What You Bring:** + **Experience:** 2+ years of customer service office experience, ideally with exposure to CRM tools like SalesForce. + **Education:** A High School Diploma or GED is required. + **Skills:** Strong organizational and communication skills, along with the ability to manage multiple tasks efficiently. **Work Schedule:** + **Standard Hours:** Monday to Friday, 8:00 AM – 4:30 PM, ensuring a healthy work-life balance. + **Onsite Presence:** Required to be onsite, with potential for hybrid work based on business needs and performance. This is not just a job—it’s a chance to play a key role in a forward-thinking team, driving innovation and customer satisfaction. If you’re passionate about combining data automation with top-tier customer service, we want to hear from you! **Ready to take the next step in your career?** Apply today and help us shape the future of automation and customer support! **Pay Details:** $30.46 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance