Job Overview:

As the Administrative Assistant you will provide support to the General Manager which includes assisting homeowners and performing other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.  

Compensation: $19 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

Perform general administrative tasks (service requests, architectural requests, tracking deposits, process payments) Assist and follow up with homeowners, board members, and vendors Answer and direct phone calls in a polite, friendly, and professional manner Be knowledgeable of governing documents, rules and regulations Escalate issues as needed Assist with meeting preparation Attend board meetings, take minutes and provide general support Assist in organizing community events and related materials Conduct routine compliance inspections and track violations Coordinate key fob set up and amenity access

Skills and Qualifications:

Exceptional interpersonal skills resulting in strong working relationships Strong organizational skills Outstanding communication skills Tremendous listener with the ability to diffuse tense situations Ability to work collaboratively and cooperatively Superb judgment and decision-making skills Ability to prioritize and adjust to incoming demands Proficient with MS Office suite

Education and Experience:

High school diploma or GED equivalent preferred 2+ years of office experience required

Physical Requirements:

Sit or stand for extended periods of time in an office environment Able to safely lift, carry, and move up to 20 pounds

Work Location: Desert Ridge Community Association, 5415 E High Street Phoenix, AZ 85054  

Work Hours: Monday – Friday, 8a – 5p with some evenings and weekends as needed to attend and support board meetings and community events

What We Offer:

11 company paid holidays Paid volunteer time Paid sick and vacation time Medical, dental, vision HSA and FSA Company paid life insurance and Employee Assistance Plan Supplemental life, disability, accident, critical illness, hospital indemnity Identity theft, legal services Pet insurance 401(k) with company match

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.