Administrative Assistant Location: Fresno, CA, United States Date Posted:Dec 4, 2024 The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected] . Description Overview: Looking for an exciting opportunity in the legal industry? We have the perfect job for you! Our team of dedicated professionals is looking for anAdministrative Assistantto work with us in Fresno, CA. As part of our team, you will have the opportunity to perform various administrative and clerical tasks that support office operations, serve as a backup for reception and other administrative personnel and provide clerical assistance in the administration of arbitration and mediation cases in accordance with the rules and procedures of the AAA. If you have a passion for professionalism, client service, communication, and problem-solving skills, we want to hear from you! The successful applicant will work from our Fresno, CA office. This expectation for this position is 100% onsite. In addition to a competitive salary range of $43,500 - $45,000 per year, we offer a 7.5% quarterly incentive opportunity to reward your hard work. Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. Don't miss out on this exciting opportunity to advance your career. Apply today and join our team of professionals! Responsibilities: + Respond to inquiries promptly; anticipate, troubleshoot, and resolve problems; ensure unresolved and complex issues are escalated to management + Answer and direct phone calls, schedule meetings, and support visitors; provide information to visitors and clients + Generate and send correspondence + Perform administrative duties such as filing, typing, copying, binding, scanning, etc. + Make travel arrangements for executives, such as booking flights, cars, and hotel or restaurant reservations + Collaborate with Corporate Services and IS Departments to repair and maintain office equipment + Exhibit polite and professional communication via phone, email, and mail + Assist with the organization, maintenance, and submission of documentation and business records; liaise with office staff, AAA corporate office, outside parties, and vendors + Maintain office supply inventory by checking stock, anticipating needed supplies, and placing and tracking orders + Provide clerical support on the management of arbitration and mediation cases in accordance with AAA rules and procedures + Demonstrate regular, reliable, and predictable attendance + Attend on-site and in-person meetings and training sessions We value employee growth and offer opportunities for professional development. You will have the chance to attend on-site and in-person meetings and training sessions to further your career in this field. So, if you are looking for a challenging and rewarding career opportunity in a supportive and collaborative environment, look no further! Apply today and become a part of our dynamic team. EDUCATION AND EXPERIENCE + High School Diploma/GED or an equivalent combination of education and experience + 0-2 years of experience in an administrative support capacity KNOWLEDGE, SKILLS, & ABILITIES + Strong verbal and written communication skills; ability to communicate effectively with diverse audiences + Proficiency with Microsoft Office (Outlook, Word, Excel) and creating and managing spreadsheets and databases + Ability to read and interpret legal files, business correspondence, and procedure manuals + Mathematical skills, including the ability to compute rate, ratio, and percent, and interpret statistical reports and financial data The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.