The Montana Veteran Affairs Division is seeking an Administrative Assistant 3 who has exceptional multitasking abilities and strong attention to detail. This position works in the Veteran Services Program within Montana Veteran Affairs Division and report to the Veteran Service Office Supervisor in Fort Harrison. The Administrative Assistant 3 functions as the primary point of contact for the Helena Veteran Service Office, offering assistance to Montana veterans, spouses, and dependents navigating the claim and benefits process. This role involves conducting thorough specialized research into veteran status and histories, provides administrative support to division management, staff, and field offices. T*he following items must be submitted to be considered for the position (be sure to mark each attachment as relevant): * * *Cover Letter * * *Resume* * *State of Montana Application (online) * *Duties:* * Collect data from the 9 Veteran Service Offices, consolidate, and report monthly on caseload and federal dollars impact on MVAD. * Report statistics monthly, quarterly, and annually for Veteran Service Officer data. * Greet visitors, answer inquiries, and direct visitors to the appropriate person according to their needs. * Answer telephones and give information to callers, record messages, and transfer calls to appropriate individuals. * Handle incoming and outgoing mail, emails, and faxes. * Maintain and enter information into databases. * Proofread documents, records, or other files to ensure accuracy. * Monitor and maintain office supplies and equipment. * Provide services to staff or customers, such as order placement, account information, or invoice processing. * Type and distribute meeting agendas, notes, routine correspondence, or routine reports, take meeting minutes. Develop and prepare materials for meetings, conferences, and events. * Compose and prepare correspondence of an official and sensitive nature, and coordinate staff input to correspondence. * Design forms or maintains records for collecting and managing information. * Conduct research and prepare reports. * May manage schedules for managers, professionals, or other employees. * Establish filing systems. *Education and Experience:* * High School Diploma or Equivalent * 1 Year Experience in Office Administration or Technology, Office Support, Benefits Administration or Eligibility Determination Experience. * 1 Year minimum experience with Microsoft Office Suite. * Other combinations of education and experience may be substituted. *Minimum Physical/Mental Requirements:* * May need to work at a computer daily for 8 or more hours at a time; * Fluctuation in workload may require more than a 40-hour workweek. *Typical Work Environment: * * Normal office environment, located at Fort Harrison, MT. * Must be able to work physically on-site in the office 100% of the time. *Condition of Employment:* * Must pass a background check. *This position is open until filled. The first review of applications will be on Monday, February 3, 2025. * **Title:** *Administrative Assistant * **Location:** *Helena* **Requisition ID:** *25140144*