Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative support to a market office, funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, an prepares and monitors invoices and expenses. **SPECIFIC RESPONSIBILITIES** **Management Administrative Support** • General office duties include, but are not limited to: o Answers phones, giving information to callers or redirecting calls as appropriate o Schedules meetings, o Time Entry o Makes travel arrangements o Plans events, o Completes management expense reports o Responds to inquiries in writing and/or verbally. • Other duties may include: o Assists on special projects and other duties as assigned by the management team. o Pulls monthly reports from reporting site and creates spreadsheets for stack rankings and tracking of key performance indicators o Processes annual funeral home and cemetery license renewals o Codes and scans of invoices o Coordinates Sarbanes Oxley compliance o Schedules call-in appointments for Sales **Staff Administrative Support** • Reviews and processes all required documentation and performs day to day administrative duties for funeral services/ burials and/or cremations in accordance with policies and procedures • Files and maintains customer information for both new business and previous customers • Maintains office and facility supplies as well as fax machines, copiers and network printers. • Prepares Daily Schedules (Services, Who’s Up, etc.) • Assists Human Resources (HR) with investigations, note taking and other documents • Administers HR processes including new hire paperwork, background checks and bonus processing • Schedules new associates for new hire orientation • Maintains Market Leader files as necessary • Enters contract details into HMIS and maintain other related documents. • Orders and checks memorial to ensure accuracy. • Works with pre-need arrangements and completes administrative paperwork. • Assists in preparing and generating required reports • Processes accounts payable and other accounting support transactions • Maintains processes to ensure compliance with policies and procedures including SOX administration and audit • Trains others on policies, procedures and new company initiatives • Performs other duties as assigned **Customer Service** • Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members. • May serve as Receptionist to greet and receive client families and / or other persons entering the office for information and assistance. • Maintains a friendly attitude offering assistance and guidance to all persons entering the location Postal Code: 85257 Category (Portal Searching): Administration and Clerical Job Location: US-AZ - Scottsdale Job Profile ID: F00200 Time Type: Full time Location Name: Green Acres Mortuary & Cemetery