Job Summary

Job Description

What is the Opportunity?

The Administrative Assistant is responsible for supporting their manager and/or team as designated.  This person represents the manager/team to both external and internal clients consistent with the RBC culture of relationship management.  They assist in keeping their manager/team informed, with scheduling, reports, agendas, meetings, and other aspects as needed. Often this person is responsible for the coordination of the \"office\". This coordination may include logistics associated with the conference or meeting rooms, mail, supplies, pc's, follow through for new hires or other colleague support issues. This person often is also involved in special projects that may be repetitive or one-time, which support the team, division, or RBC.

What will you do?

Supports manager/team as assigned by keeping he/she/them informed of activities impacting assigned group.  Assists with scheduling, reports, agenda’s, or other activities as required. Frequently interfaces with internal and external clients and is responsible for exhibiting exemplary customer service in all interactions.

Coordinates “office” functions and activities that may involve mail, phones, supplies, travel arrangements, equipment, moves, facilities, paperwork, and other duties.

Completes special projects as assigned.  Often has responsibility for or participates in special projects that may be temporary or permanent in nature.

Composes and creates correspondence, reports and other moderately complex documents which may contain statistical data and/or confidential information which require accuracy and speed.  Composes routine correspondence, reports and other documents as directed by assigned attorney.  Proofreads documents for typographical errors.

Utilizes word processing programs to create, revise, store and print various documents as required.  Inputs various information to computer system via terminal entry according to established procedures.

Ensures documents conform to established guidelines pertaining to format, English grammar and style.

Assists in gathering information from various sources (i.e., internal files, computer reports, etc.) and organizing into specified/established format.  Performs various operations (e.g., mathematical calculations, sorting data, etc.) on information gathered from various sources for use by assigned attorney or staff members.  Contacts customers and/or Bank personnel to request information/documentation.

Sets up and maintains filing systems, sorts and files various documents and maintains records of materials removed from files.  May prepare indexing/cross-referencing aids.  Make routine checks and comparisons of data by using various departmental sources (i.e., computer reports, filing systems, etc.) to verify information.

Answers and screens incoming calls.  Forwards to appropriate attorney/department personnel based on established directory listing.  Makes and schedules appointments and/or meetings for assigned attorneys.

Opens, sorts, date stamps and distributes incoming mail for assigned attorney.  Stuffs, seals and addresses outgoing mail for distribution through various mailing systems (inter-office, U.S. Post Office, etc.).  May act on incoming correspondences as directed by Supervisor.  Photocopies documents as required.

Under general supervision, provides general administrative support to a department or group of professionals.

Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends.

Works independently on projects that requires detailed investigation, analysis and problem solving skills.

Provides guidance and direction to other support colleagues.

Delegates work assignments and monitors completion.

Provides answers/explanations to questions pertaining to assigned duties.

What do you need to succeed?

H.S. Diploma

4 years in an administrative capacity

2 year basic computer experience required (eg. Microsoft Word, Excel, Outlook, and PowerPoint

Excellent verbal and written communication skills

Ability to effectively communicate with all levels of Bank personnel and customers

Ability to use computer and various software programs including MS Office applications such as Word, Excel, PowerPoint, etc

Strong interpersonal and organizational skills with the ability to manage multiple priorities

Ability to pay close attention to detail

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to build close relationships with clients

The good-faith expected salary range for the above position is $55,000 - $90,000 (CA) depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high performance culture

Enables collective achievement of our strategic goals

Generates sustainable shareholder returns and above market shareholder value

#LI – Hybrid

#LI – POST

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address:

CNB, 350 SOUTH GRAND AVENUE:LOS ANGELES

City:

Los Angeles

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CUSO

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-14

Application Deadline:

2025-04-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.