Description

1.\tAnswer office phone calls

2.\tProvide the first level of customer service to customer calls, emails and/or social media messages

3.\tReview daily mail and distribute accordingly

4.\tReview and check all office deliveries and distribute accordingly

5.\tPrint monthly vehicle maintenance checklists and give to Foreman by the 15th of every month.

6.\tSchedule estimates for salespeople

7.\tCreate customer sheets

8.\tEnsure that all information is properly completed on the customer sheet before typing a proposal

9.\tTyping and sending proposals

10.\tFollow up on proposals sent (on the day of sending, 1 and 3 weeks after sending) and update CRM

11.\tQuickBooks data entry – bills, credit card slips, vendor receipts, etc.

12.\tScanning and saving of all documents in correct OneDrive folders

13.\tOversee CRM database

14.\tSchedule and send all customer reminders via email/text/etc. through CRM

15.\tClosing ratio reports for sales staff in CRM – monthly (provide to sales manager and Tom)

16.\tCustomer acquisition reports from CRM (source of lead) – monthly

17.\tMaintaining office supply inventory

18.\tApplying for an maintaining a notary’s license (insurance by employer)

19.\tAttend production meetings, record notes and save to appropriate document immediately following the meeting

20.\tCreate written SOPs for all job duties to be reviewed/updated by employee every 6 months and then share with the president.

21.\tWhile performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, printer, telephone, and keyboard. You may also be required to lift items (such as a case of water or paper) up to about 40 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Skills

administrative support, Data entry, Customer service, Microsoft office

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Allentown,PA.

Application Deadline

This position is anticipated to close on Feb 25, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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