**Administrative Assistant at PDS Tech Commercial – A Key Role in the Manufacturing Industry** Location: **Centennial, CO** Schedule: **7** : **00am - 5:00pm M-F** Pay Rate: **$21.21 per hour** Are you an organized and detail-oriented professional with a passion for supporting operational teams? PDS Tech Commercial is seeking an Administrative Assistant to join our dynamic team in the manufacturing industry. In this pivotal role, you’ll contribute to the smooth functioning of day-to-day operations while providing essential support to our technicians and helping deliver outstanding customer service. **About the Role:** As an Administrative Assistant at PDS Tech Commercial, you'll play a crucial part in supporting our technicians and ensuring that customer issues are resolved efficiently and effectively. From managing appointments to handling customer concerns, your organizational skills will be key in maintaining smooth operations and delivering a positive experience for both customers and our team members. **Key Responsibilities:** + Appointment Coordination: Schedule appointments with technicians and sub-contractors to ensure timely service. + Customer Service: Assist customers with various issues such as billing inquiries, service requests, and more. + Documentation: Complete and/or scan necessary documents and ensure all paperwork is in order. + Parts Management: Order and track parts needed for service or repairs, ensuring no delays in operations. + Paperwork Compliance: Collaborate with technicians and sub-contractors to ensure all required paperwork is completed accurately and on time. + Technician Support: Coordinate technician activities, including scheduling, customer notification, and procurement of equipment. + Material and Equipment Distribution: Issue materials and equipment to technicians as needed. + Customer Satisfaction: Act as a liaison for customer satisfaction issues, addressing complaints and concerns promptly. + AR and Dispute Resolution: Handle accounts receivable inquiries, resolve disputes with customers, and assist with account reviews. + Account Management Support: Assist with service project bookings, part ordering for repairs, and other administrative tasks related to account management. **What You Bring:** **Required Qualifications:** + High school diploma or equivalent. + 5+ years of office administrative support experience. + 5+ years of experience with Microsoft Suite (Outlook, Word, Excel). + Typing speed of at least 40 words per minute. + Strong organizational skills and ability to prioritize tasks efficiently. + Excellent customer service skills with a focus on resolving issues effectively. + Attention to detail and ability to handle paperwork with accuracy. **Preferred Qualifications:** + Experience in a manufacturing or technical environment is a plus. + Familiarity with accounts receivable processes and dispute resolution. + Ability to work well under pressure and multitask in a fast-paced environment. **Why Join Us?** At PDS Tech Commercial, we prioritize collaboration, growth, and innovation in everything we do. By joining our team, you’ll become part of a company that values your contributions and helps you thrive both professionally and personally. Our employees enjoy: **Ready to Take the Next Step?** If you’re an experienced administrative professional ready to contribute your skills to a thriving manufacturing team, we want to hear from you. Apply today to join PDS Tech Commercial and help us continue to drive success and excellence in the industry! **Pay Details:** $34.99 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance