Description We are offering a permanent employment opportunity for a proficient Administrative Assistant in Fresno, California. The selected candidate will be part of a team that handles a variety of tasks, primarily revolving around customer service, data entry, and handling both inbound and outbound calls. Responsibilities: • Efficiently managing inbound calls and providing exceptional customer service. • Handling email correspondence with precision and professionalism. • Accurately entering data and maintaining comprehensive customer records. • Proficient use of Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word. • Scheduling appointments and managing customer accounts effectively. • Ensuring correct processing of customer credit applications. • Coordinate outbound calls as required to maintain customer relationships. • Actively monitoring customer accounts and taking appropriate action when necessary. Requirements • Minimum of 1 year experience in a similar role as an Administrative Assistant • Proven skills in answering inbound calls in a detail oriented manner • Excellent customer service skills, with the ability to handle inquiries and complaints • Proficiency in data entry, with high levels of accuracy and attention to detail • Ability to manage email correspondence effectively, ensuring timely responses • Experience in handling both inbound and outbound calls in a business setting • Proficiency in Microsoft Excel, with the ability to create and manage spreadsheets • Comfortable using Microsoft Outlook for email communication, scheduling and task management • Knowledge of Microsoft PowerPoint for creating detail oriented presentations • Proficiency in Microsoft Word for document creation, editing and formatting • Experience in scheduling appointments, with the ability to manage multiple calendars simultaneously TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .