At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleAdministrative Assistant II - Care Management

                        

LocationAvon

                    

FacilityAvon Hospital

                     

DepartmentCare Management-Avon Hospital

                      

Job CodeB18004

                     

ShiftDays

                       

Schedule7:30am-11:30am

                       

Job Summary

                         

Job Details

Administrative Assistant II - Care Management

Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Cleveland Clinic Avon Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice.    

Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams and providers. In this position, you will be exposed to numerous growth opportunities within the Institution, all while receiving endless support and appreciation from a family of fellow caregivers.

A caregiver in this position works from 7:30AM - 11:30AM.

A caregiver who excels in this role will:  

Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls. Administer calendar and schedule management. Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. Provide coverage of other areas such as front end, point of service and registration. Coordinate management functions and assist in special projects. 

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GEDThree years of office experienceExperience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Preferred qualifications for the ideal future caregiver include:  

Associate’s DegreeTyping proficiency of 35 wpm with accuracy

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/     

Physical Requirements:

Performing work in a stationary position for extended periodsOperating a computer and other office equipmentAbility to travel throughout the hospital systemAbility to communicate and exchange accurate informationIn some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follow Standard Precautions using personal protective equipment as required for procedures

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities