Performs advanced secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of departmental and organizational policies. Composes and prepares correspondence, coordinates meetings, gathers and analyzes data to develop complex reports, and assists in monitoring departmental budgets. Uses discretion and judgment when screening important visitors and telephone calls, relaying confidential and highly sensitive information, and when planning and organizing workload. Coordinates, trains and checks the work of other clerical staff.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education: High school diploma or equivalent combination of education and experience. Additional formal clerical and computer training preferred.

Experience: Familiarity with secretarial support procedures, usually gained through three or more years of progressively responsible administrative office experience

Certification/Licensure: Not required.

REQUIRED SKILLS AND ABILITIES

1. Thorough knowledge of departmental operations and hospital policies and procedures.

2. Proficient with at least one word processing package, one spreadsheet software package, one database management program and one graphics package.

3. Accurate typing, data entry and transcription skills. Accurate spelling and grammar, proofreading and editing skills. Strong attention to detail. Knowledge of medical terminology for transcription.

4. Written communication skills to compose letters, memos, minutes and reports.

5. Telephone skills and ability to operate office equipment such as personal computers, copiers, fax machines and printers.

6. Able to exercise independent judgment to set work priorities, screen and prioritize calls and visitors appropriately, handle administrative details on behalf of manager, and work with minimal supervision.

7. Interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors and other organizational personnel, in order to relay and obtain information. Considerable tact and discretion for dealing with sensitive and confidential information, and for frequent interactions with high level contacts inside and outside the organization.

8. Analytical skills to gather and summarize data from multiple sources, calculate statistical figures, analyze results and draft narrative reports.

9. Organizational skills to prioritize multiple tasks, meet deadlines, and adapt quickly to changes and interruptions.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.