Administrative Assistant II (Temporary Aide) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4822686) Apply  Administrative Assistant II (Temporary Aide) Salary $18.78 Hourly Location Lakewood, CO Job Type Temporary Full Time (9 mos or less) Job Number TAA-80708-02.2025 Department Department of Revenue Division Taxation - TPS: Call Center Opening Date 02/06/2025 Closing Date 2/13/2025 5:00 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 1881 Pierce St. Lakewood, CO. 80214 FLSA Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information Haley Thompson, HR Analyst, haley.thompson@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video ! Helpful tips for applying: Applying for a Job with the State of Colorado . What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM) Description of Job If you love numbers, you may want to look into our Taxation Division Team! The Taxation Division promotes voluntary compliance with all tax laws through information, education, assistance and customer service. The Call Center serves over 200,000 customers each year. What We Do: Our staff answers inbound calls from the public. We answer both specific and ambiguous tax questions on all taxes administered by the Department of Revenue when callers are unclear, confused, or uncertain about our statutes/policies/procedures. We analyze accounts for accuracy and completeness, making adjustments as necessary, and explain adjustments to the callers. We respond to telephone inquiries concerning letters and notices of balance due from the Department, request supporting documentation if needed, and take the necessary steps to resolve errors utilizing the Department's tax software. The Typical Day of a Temporary Administrative Assistant II A typical day for this person would include performing data entry assignments such as tracking reports, completing spreadsheets, and other clerical tasks in an office setting. These daily tasks will be accomplished by maintaining tax accounts, processing documents, such as Power of Attorney, address changes and payments, as well as entering data into our software programs. If you have in-depth experience multitasking in a high-volume office setting then this is the perfect opportunity for you. Primary Duties: + Sort and route incoming and outgoing mail. + Scan and attach documents and create work items in GenTax on Taxpayer accounts. + Review Power of Attorney forms received by mail, fax, and via the web for accuracy and completeness. + Prepare Power of Attorney documents by scanning, attaching, and entering necessary data in GenTax on the Taxpayer’s account. + Process PDF’s from Fax Forward and attach in GenTax to the Taxpayer account. + Perform office inventory including general supplies, technology, and printer equipment. + Assist in the Void/Reissue process. This position will be located in our office and you will be required to work in person Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: Temporary Aide (P1A1XX) Temporary Aide class series description available online (https://dhr.colorado.gov/class-description-and-minimum-qualifications-for-p1a-temporary-aide) Minimum Qualifications: Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications: Education/Licensure/Certification/Experience: Two (2) years of general work experience. OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years. Preferred Qualifications: The preferred candidate will possess: + Strong analytical skills + Organized time management skills + Accuracy and attention to detail + Experience working on a team Conditions of Employment with the CDOR : Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations . Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed. + Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. + Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated. + List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. + Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. + The eligible list established from this posting may be used to fill additional vacancies. Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Supplemental Information Equity, Diversity, and Inclusion Compliance The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply. If not applying online, submit application to: If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement. Methods of Appointment: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. Step Pay Program: Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series. Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application + Yes + No 02 This is a temporary position and is not anticipated to exceed 9-months. Please acknowledge your acceptance of these terms: + I understand and accept these terms 03 Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended. 04 Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care. 05 The salary for this position is $18.78 per hour. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series. + Yes + No Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email