In our department, we help individuals with hearing and communication disorders and treat patients who have injuries, illnesses or disabilities. Our patients have problems that can lead to social isolation, unemployment and depression. Our goal is to help them with their challenges so that they may enjoy improved quality of life. We are looking for an individual who is dedicated to helping others. We care a great deal for those that work in our department. The individual holding this position will: facilitate patient access to audiology services by answering incoming patient calls at our Call Center, regularly surveilling the clinician appointments in order to expedite priority patients, will work with other departments to coordinate visits for patients receiving multidisciplinary care within the Health System, and use problem-solving skills to manage challenging situations. Customer service is heavily emphasized at the Call Center. When needed, this individual may be required to work in other locations, including Audiology, Speech Pathology, and Rehabilitation Clinics in Westwood and Santa Monica. May be asked to cover Saturday clinic.
Salary Range: 29.42-42.14 Hourly