This Administrative Assistant III role provides administrative support to the Head of US Field for Commercial Insurance, and the Commercial Insurance Regional Managers (2) in the Midwest, based in Illinois.  The ideal candidate must be able to provide personalized and confidential executive assistance with discretion and judgment, and must be able to work with little supervision displaying a high level of professionalism when dealing with key executives, clients and business partners.  This individual needs to be able to manage relationships at all levels of the organization and must also be flexible and collaborative.

 Major Duties and Responsibilities:

Under limited supervision, performs administrative duties of a highly confidential nature, frequently interacting with the executive assistants supporting the company’s most senior executives. Manages calendar; coordinates domestic travel arrangements; prepares detailed travel itineraries, coordinates flights, accommodations, dining and ground transportation; processes expense reports and reconciles and tracks monthly credit card statements and expenditures. Schedules and organizes meetings often involving numerous participants, coordinates conference calls, webcasts and other events, including technology, attendees, presenters, agenda and associated meeting materials, and distribution of materials prior to and following meetings. Performs administrative analyses which require a degree of independent decision making. Establishes, maintains and updates files for the department including budgets and expenses; occasionally processes certain department invoices. Creates effective PowerPoint presentations and assists in research as needed. Responds to regularly occurring requests for information. Maintains a proactive diary of items, including proactive support and follow up on items as needed. Participates in and provides administrative support on special projects and events and reporting. Provides customer service to internal and external customers and employees. Coordinates or manages programs and projects as assigned.

 Competencies/Technical Skills:

Advanced proficiency in MS Word, PowerPoint, Excel, internet and travel and expense systems (Concur). Ability to learn and use Commercial Insurance Management Information Systems to assist in tracking premium, rate, retention and other key performance indicators Ability to work well under pressure with accuracy Excellent organizational and time management skills, including demonstrated ability to multi-task, independently prioritize work in a high-volume environment, meet deadlines, and exercise excellent decision making skills. Strong written and verbal communication skills and proven ability to build relationships internally and externally. Demonstrated ability to serve as a key administrative resource including the ability to research inquiries and provide accurate and timely responses. Strong interpersonal skills and the ability to communicate with all levels of the organization. Proficiency in coordinating multiple tasks to meet deadlines. Proven ability to work independently and proactively address issues. Ability to exercise discretion and handle confidential information appropriately.

Education:

College degree preferred 5+ years administrative experience preferred