Administrative Assistant Inter Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. **Job Summary** Silver Club Memory Programs is on one of the Community Health Services Programs located at the Turner Senior Resource Center (2401 Plymouth Rd). Silver Club provides activities and socialization for individuals with mild to moderate dementia. This position is a client facing position, and must be able to deescalate situations, We are looking for someone to join our team with client coordination skills and desire to work with older adults with dementia and their families. This position is in-person. Hours are Monday through Friday 9am to 5pm. **Mission Statement** Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. **Why Join Michigan Medicine?** Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. **What Benefits can you Look Forward to?** + Excellent medical, dental and vision coverage effective on your very first day + 2:1 Match on retirement savings **Responsibilities*** + Support general office operations, including preparing the office for each mild and moderate loss program + Assist with onboarding new clients + Serve as a main point of contact for clients, their support networks, and volunteers + Maintain client records and update yearly information + Conduct wellness checks with clients and follow up with their emergency contacts + Assist with responding to phone and email inquiries regarding Silver Club's services + Provide support for the daily programming activities, including serving lunch, as needed + Order and maintain office supplies for the program activities + Prepare client invoices + Train and supervise volunteers + Publish Silver Club's monthly newsletter + Assist with Silver Club's program evaluation + Assist with Community Outreach and Marketing of Silver Club's programs + Assist with special projects and events + May assist with personal care with clients, as needed + Works under general supervision + Other duties as assigned **Required Qualifications*** + 5 years or more experience providing administrative support in similar job roles (Less than 5 years' experience for Associate level) + Demonstrated ability to work independently and collaboratively as part of a team + Excellent written and verbal communication and customer service skills in person, on the phone and electronically + Demonstrated ability to prioritize and complete tasks accurately and thoroughly + Physical ability to lift and carry a minimum of twenty (20) pounds + Experience working with older adults and/or persons with disabilities + Experience effectively deescalating situations **Desired Qualifications*** + Associates degree or higher + Experience working directly with older adults and family caregivers + Critical thinking skills that will lead to quality improvements and increase efficiency + Strong attention to detail + Skilled in organization, multitasking, and prioritizing tasks + Experience tracking and conducting work in accordance with grant requirements + Strong computer skills, including being highly proficient in Microsoft Office (Word, Excel, Outlook, etc.) + Experience working in databases and online survey software (preferably Forms, and Qualtrics) **Modes of Work** Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) . **Underfill Statement** This position may be underfilled at a lower classification (Administrative Assistant Associate) depending on the qualifications of the selected candidate. **Background Screening** Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. **Application Deadline** Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. **U-M EEO/AA Statement** The University of Michigan is an equal opportunity/affirmative action employer. **Job Detail** **Job Opening ID** 260375 **Working Title** Administrative Assistant Inter **Job Title** Admin Asst Inter Healthcare **Work Location** Michigan Medicine - Ann Arbor Ann Arbor, MI **Modes of Work** Onsite **Full/Part Time** Full-Time **Regular/Temporary** Regular **FLSA Status** Nonexempt **Organizational Group** Um Hospital **Department** MM Silver Club Programs **Posting Begin/End Date** 2/17/2025 - 3/03/2025 **Career Interest** Administration Apply Now