Overview This position requires the individual employee to interact with a diverse ethnic, cultural, and religious staff and residential population, to carry out their duties and responsibilities within the immediate proximity to 143 homeless MICA residents live; and may involve interacting with persons troubled by addictions, mental illness, or physical illness/disabilities or any combination thereof. Responsibilities + Type correspondence as directed by the Director of shelters, Program Director, Supervisor Social Services, and Administrative Assistant for Family and MICA Shelters. + Assists Administrative Assistant for shelters in placing orders, processing invoices, and updating payroll, etc. when needed. + Assist Administrative Assistant for Shelters in filing/typing/faxing/photocopy when requested. + Responsible for creating charts for incoming Residents, maintaining, and also archiving de-activated Resident charts when needed. + Ensure the smooth operation of the reception desk. Answer, transfer and take messages on all incoming telephone calls. + Act as Custodian for Kingsboro Mica metro cards. + Ensure facility office equipment is working properly and place service calls when needed. + Receive, sort, and distribute all facility mail in accordance with policy and procedures. + Responsible for maintaining and updating the bulletin boards. + Responsible for maintaining Staff and Resident identification cards. + Responsible for entering Resident’s passes in the computer as instructed and approved by Supervisor - Social Services. + Attend meetings and take minutes when requested. + Attend the weekly Case Conferences and take minutes/progress notes; maintain a file for all Case Conferences notes. + Maintain Resources file for Social Services Department. Qualifications + A High School or a GED diploma and two years of experience in the field. + Speak fluently in the English language and proficient in the English grammar. + Type 50 words per minute. + Knowledge of proper telephone procedures and is computer literate. Job LocationsUS-NY-Brooklyn Job ID 2025-14142 Category Administrative Compensation Salary is $19.29 Type Regular Full-Time