What can you expect?

You will manage a regional team which includes Lead Administrative Assistants and a team of administrative assistantsYou will coach and develop Assistant Managers and Managers to effectively manage their own teamsYou will oversee development and performance management of the administrative assistant team, including assistance with setting individual annual performance goals and training selection, responsibility for mid- and end-year reviews, coaching to help team achieve goals, develop skills or improve performance, and managing performance issuesThis hybrid position requires in-office presence 3 days a week.

What's in it for you?

A global company with a strong brand and strong results to matchA culture of collaboration, and valued partnership with the businessCompetitive pay and full benefits

We will count on you to:

Manage a team of Lead Administrative Assistants and administrative assistantsWork closely with the region leader, local office leadership, and HR to address management or team-related issuesLead complex initiatives on behalf of the regional and/or global teamBe a change ambassador and work with teams to adapt to changes by ensuring they have the right information, training, and support, with the end goal of implementing new firm initiatives or function process changesOther administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices, CRM contact data entry and updates, coordinate internal and external events

What do you need to have?

A minimum of 10 years of total experience, with at least 5 years' experience working in a management position (you should be a strong people manager capable of recruiting, training, coaching and motivating talent)Must be bilingual (Spanish/English), with fluency in written and verbal EnglishAdvanced experience with Microsoft Office suite, including Word, Outlook, Excel and PowerPointProficient with data analysis and reportingBachelors’ degree/diploma in any field or equivalent experienceExtensive knowledge of strategic planning, headcount management, budget management, process standardization, project management, group facilitation and management of large groups of peopleMust have legal authorization to work in Mexico on a permanent basis without the need for sponsorship now or in the future

What makes you stand out

Prefer experience in management consultancy or similar professional services industryCreative, methodical, organized with excellent attention to detail, flexible attitude; embraces change, hard-working, and results-driven

* ONLY UPLOAD ENGLISH CV´s

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.