Position Summary This position will be responsible for the daily processes and activities as it relates to PMO. This position shall focus on day-to-day project activities. Additionally, the monitoring and reviewing field/service tickets and assuring all factors and associated activities are accounted for so GDS can bill correctly and fully for all services due from customers. Essential Duties and Responsibilities + Assist in planning, coordinating, and executing projects under the guidance of the lead project manager. + Help monitor project timelines, budgets, and deliverables to ensure projects remain on track. + Conduct research, data analysis, and prepare reports on project progress and performance metrics. + Support the development and maintenance of the project documentation, including project plans, status reports, and risk logs. + Coordinate and schedule meetings, take meeting notes, and track action items. + Assist in identifying project issues and risks, escalating to project managers. + Assist in billing/invoicing of services. + Assist with ticket request and management. + Will leverage some or all of GDS platforms. + Stakeholder reporting + Other duties as assigned by Manager Minimum Qualification (Knowledge, Skills, and Abilities) + Experience with Microsoft Office Suite, required + Analytical/problem solving skills and communication skills + Strong interpersonal skills, positive attitude, and motivation + Good follow through and follow-up skills + Ability to read, analyze, and interpret data + Experience with the billing process, preferred + Experience in telecom environment, preferred + Ability to effectively present information to team members + Ability to define problems, collect data, establish facts, and draw valid conclusions + Ability to maintain consistent and reliable attendance + Ability to work in a team environment as well as independently All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national group.