POSITION SUMMARY

Under general supervision, the Administrative Assistant executes routine administrative assignments, including, written or composed correspondence; performs a variety of general clerical duties, provides assistance to others; and does related work as required.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

QUALIFICATIONS

EDUCATION:  High School degree or equivalent required. 

LICENSE/CERTIFICATION:

EXPERIENCE:  A minimum of 3 years’ experience in typing and general office practice required.  Working knowledge of computers including Microsoft Word, Excel and Access.  Knowledge of modern office methods and procedures, filing, telephone techniques and office equipment.  Ability to deliver service in a way that is responsive, respectful, caring and helpful.  Ability to maintain confidentiality in accordance with regulatory agencies.  Ability to maintain a good working relationship with all co-workers and the general public.  Capable of composing correspondence in a clear and accurate manner.  Ability to respect all cultures and ethnic differences.

PERFORMANCE EXPECTATIONS

Demonstrates the technical competencies as established on the Assessment and Evaluation Tool.

WORK ENVIRONMENT

This position requires repetitive motion, hearing, pushing, reaching, and reading, seeing, speaking, standing and walking a majority of the time.  Spends time with such equipment as computer terminal, fax machine, copier, and telephone.

Essential functions of this position are listed on the Assessment and Evaluation Tool.