Job Summary
The Administrative Assistant - Residences will provide essential support to the Director of Sales & Marketing and Residences Sales Managers in preparing all leasing documents. This role involves setting up and inputting information into OPERA to handle reservations for designated Residences, assisting in compiling leasing documents, and ensuring proper approval from the Director of Revenue and Director of Sales & Marketing. The position also includes reminding Sales Managers to follow up on lease renewals and providing viewing services to potential customers.
Essential Duties and Responsibilities:
• Residences Reservation Management: Input and manage the information’s in OPERA.
• Leasing Document Preparation: Assist in the preparation of leasing documents, ensuring all necessary details are included.
• Leasing Document Compilation: Compile leasing documents for submission to the Director of Revenue and Director of Sales & Marketing for approval.
• Renewal Leasing Documents: Support the preparation of renewal leasing documents in collaboration with the Residences Sales Managers.
• Commission Payment Assistance: Assist in the preparation of commission payments for relevant personnel.
• Deposit Refund Assistance: Help in the preparation and processing of deposit refunds.
• Viewing Service for Potential Customers: Provide support in arranging and conducting property viewings for prospective tenants.
Qualifications:
• Proven experience in administrative roles, preferably in real estate, sales, or hospitality.
• Strong knowledge of OPERA or similar reservation management systems is a plus.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
Skills and Abilities:
• Proficiency in Microsoft Office Suite (Excel, Word, Power Point, Outlook).
• High attention to detail and accuracy.
• Strong customer service orientation, with the ability to engage potential customers.
• Ability to handle confidential information responsibly.
• Effective time management skills and ability to prioritize tasks.