Overview

Performs general administrative duties to support the Medical Professional Corporation (“PC”). Assists program/department head or staff with coordination and execution of administrative tasks necessary to meet the goals and objectives of the Department. Works under moderate supervision

Responsibilities
Assists Practice Associate with accurate patient scheduling and schedules patients’ medical visits with Nurse Practitioner, and other clinicians as needed.  Enters information into the billing system, registers patients, ensures proper medical coding and facilitates/assists with medical billing and reporting.Maintains department/program files and performs accurate filing using established system, including scanning corporate files and documents and maintaining electronic files.Answers and screens telephone calls using established and appropriate greeting; takes detailed messages and routes calls to appropriate party, areas and/or program.  Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.Assists the Practice Associate and Practice Director with the clinician credentialing process.  Alerts staff members of expiring licenses/certifications and reports/escalates issues to the necessary staff member.  Ensures all records, files/data are updated in necessary databases. Assists Practice Associate in insurance eligibility checks and initial and ongoing visit authorization prior for care being provided by the PC.  Communicates with clinicians as needed.Maintains and updates medical records for ESPRIT Medical Care and ensures necessary documentation is in order with proper identification, signatures and dates. Coordinates and schedules meetings, arranges logistics and equipment needs, prepares and distributes meeting notifications and invitations, establishes attendance list, prepares agenda and materials for meetings, and takes minutes, as needed.Prepares correspondence, memos, and reports from notes provided by PC management or staff.  Receives, opens, sorts, and distributes incoming mail and routes outgoing mail to the appropriate area for action.  Prepares and sends mailings and packages.Monitors and orders department supplies and equipment inventory.  Calls for service and equipment repair, as necessary.Compiles information and prepares basic analyses of requested information or data.Participates in special projects and performs other duties, as required.
Qualifications

Education:  High School Diploma or GED required. 

Experience:  Minimum one year of general office experience required.  Effective oral and written communication and customer service skills required.  Basic personal computer skills including Microsoft Word, Excel required.  Health care insurance reimbursement, financial verification and third-party reimbursement experience, preferred.   Prior medical office experience preferred.