Sentara Independence Emergency Department is hiring a Full-time Administrative Associate.

Hours/Shift: Full-time, Monday through Thursday from 4 p.m. to Midnight.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

One of the following four skill levels required: One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc.

EducationHigh School Grad or Equivalent Required.  

Experience

One of the following skill levels required:

One year experience in medical environment or;Completion of healthcare related certificate program or;Completion of higher level of education requirements or;Transferable skills, example: one year or more in a call center, customer service application program, etc.

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center