Sentara Health is hiring an Administrative Associate for Sentara Leigh Hospital, Medicine Unit 4-3W IMCU in Norfolk, Virginia. 

Hours/Shift: Full-time, Day Shift (8 hours shifts)

Position Overview:

As an Administrative Associate with Sentara, you provide administrative support to the unit/department(s) assigned. Serve as first point of contact for patients, family members, and visitors on the unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills.

One of the Following Required:

One year of previous work experience in a medical office OR One year or more of previous work experience in customer service OROne year or more of previous work experience in a call center OROne year or more of previous clerical experience ORAssociate or Bachelor Level Degree.

Education Required:

High School Diploma

Active Listening, Speaking, Critical Thinking, Reading Comprehension, Communication, Troubleshooting, Service Orientation, Time Management Skills Required

Proficient with Microsoft Office and EPIC experience

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) 

Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Click on the link below and learn about our workplace culture. We are “Fami-Leigh.” https://youtu.be/ftskcBA4u0M

Click here to learn more about Sentara Leigh hospital!

Keywords: Administrative Associate, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical