Administrative Associate II Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4826296) Apply  Administrative Associate II Salary $28,194.00 - $49,340.00 Annually Location Forsyth County, NC Job Type Permanent Full-Time Job Number 25-01995 Department Dept of Transportation Division State Hwy Administrator - Div of Hwys Opening Date 02/11/2025 Closing Date 2/17/2025 11:59 PM Eastern Job Class Title Administrative Associate II Position Number 60020982 Section Division 9 / Roadside Environmental Salary Grade NC02 + Description + Benefits + Questions Description of Work Internal Posting – Only North Carolina Department of Transportation (NCDOT) employees in a temporary, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act) may apply. This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities. The Division 9 Roadside Environmental Unit manages field operations within several North Carolina counties. This Administrative Associate II position will assist with creating and maintaining requisitions in SAP Database and daily maintenance of management system task number assignments. This position will be responsible for Entering, transferring, and approving time worked for all employees within the unit, service entry sheets, inventory issues, accident report processing, and document meeting minutes. Additional duties will include file retention, file purging, maintaining the general files for this office, call monitoring and call routing. The Administrative Associate II must provide excellent customer service and be able to operate general office equipment. Must be able to work independently in an environment with minimal supervision with a high level of accuracy. This position will also serve as the co-coordinator for the Adopt-A-Highway Program for Division 9. Position #60020982. Knowledge, Skills and Abilities / Competencies + Customer service experience, including resolving customer issues + Experience with Microsoft Office using programs such as Outlook, Word, and Excel + Experience completing and/or maintaining records and reports + Experience reviewing detailed documents and records for accuracy and completeness + Experience with letter writing, using correct spelling, punctuation, and proofreading Additional Expectations: Effective communication skills are required in both verbal and written tasks. Possess general mathematical skills and significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents. Ability to schedule and coordinate a variety of appointments, meetings, and or conferences. Applicant should be computer literate and possess experience using modern word processing, spreadsheet, email, and internet software, along with the ability to learn and apply NCDOT specific computer programs such as SAP, Ariba, and SharePoint. Candidates should possess composition skills, and attention to detail with data entry and correspondence. Management prefers a candidate with customer service experience and a personable attitude. Must be able to work in an indoor environment. Minimum Education and Experience Requirements High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Supplemental and Contact Information Darlene Bailey 336-896-2380 or dbbailey@ncdot.gov Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Do you currently work for the North Carolina Department of Transportation (NCDOT) in a permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?] + Yes + No 03 Which of the following best describes your level of customer service experience, including resolving customer issues? + None + Less than 1 Year + 1 – 2 Years + 2 – 3 Years + 3 or More Years 04 Explain how you have customer service experience, including resolving customer issues. 05 Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel? + None + Less than 1 Year + 1 – 2 Years + 2 – 3 Years + 3 or More Years 06 Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel. 07 Which of the following best describes your level of experience completing and/or maintaining records and reports? + None + Less than 1 Year + 1 – 2 Years + 2 – 3 Years + 3 or More Years 08 Explain how you have experience completing and/or maintaining records and reports. 09 Which of the following best describes your experience reviewing detailed documents and records for accuracy and completeness? + None + Less than 1 Year + 1 – 2 Years + 2 – 3 Years + 3 or More Years 10 Explain how you have experience reviewing detailed documents and records for accuracy and completeness. 11 Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading? + None + Less than 1 Year + 1 – 2 Years + 2 – 3 Years + 3 or More Years 12 Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading. 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