Job Title Administrative Associate III-2 Agency Texas A&M University Department Disability Resources Proposed Minimum Salary $17.49 hourly Job Location College Station, Texas Job Type Staff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all pers p ectives, talents & lived experience s . Embracing varying opinions and perspectives strengthens our corevalues which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service . Who we are Dis ab ility R e sources (DR) is one of twelve departments housed in the Division of Student Affairs. The department consists of seventeen full time staff, and several student assistants (15 to 20). Dis ab ility R e sources staff members interact and collaborate with faculty, staff, and students to achieve an equitable learning environment for students with dis ab ilities at Texas A&M University. What we want The Administrative Associate III works under general supervision and provides complex administrative support work. What you need to know Salary: $17.49hr A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section. Qualifications Required Education and Experience: + High school diploma or any equivalent combination of education and experience. + Three years of general office or clerical work. Required Knowledge, Skills, and Abilities: + Ability to multi-task and work cooperatively with others. + Knowledge of word processing, spreadsheet, and database applications. + Strong verbal and written communication skills. + Ability to work with sensitive information and maintain confidentiality. + Strong interpersonal and organizational skills. + Competency with technology such as computers, telephones, and digital applications. + Attention to detail, task management, and prioritization skills. Preferred Qualifications: + Knowledge of Texas A&M University departments and programs. + Ability to relate to a variety of people, including those with disabilities. + Customer service skills. + Working knowledge of assistive technology. + Knowledge regarding Higher Education and Student Affairs. + Knowledge, skills, or understanding of LMS and Zoom video conferencing software. Responsibilities: + Exam Administration: Utilizes a data management system to track and maintain a daily testing schedule. Reviews and processes exam requests. Assists students with scheduling and sends reminders of upcoming exams. Assists instructors with questions related to scheduling. Obtains and processes exams received from instructors. Composes emails, initiates phone calls, and communicates with testing center staff and student employees. + Front Desk Coverage: Provides front desk coverage such as opening the office in the morning, answering phones, greeting students, and facilitating exam check-in/out process. Enforces time limits and compliance. Informs supervisor of incidents occurring during testing. Proctors and monitors exams via local CCTV or online through web conferencing while complying with directives from faculty and testing center policies. Manages online web conferencing for remote proctoring. Serves as liaison for service contracts. Participates in training of student employees and assigns work to student employees. + Following Policies and Procedures: Applies, interprets, and communicates Testing Center policies and procedures. Serves as a resource for answering questions regarding policies. Supports the front desk staff by problem solving issues that may arise. Consults with instructors, supervisors, and other staff as needed. + Data Tracking and Planning: Creates and maintains spreadsheets on the utilization of the Testing Center. Creates reports to assist with planning for overflow space and proctors. Books proctors and overflow space. Maintains office supplies, equipment, and files. Assists staff with special projects such as tracking information and updating data management system. + Representation: May have the opportunity to serve on department committees. Completes projects as needed to assist other Disability Resources staff. Participates in professional development. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  + Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term dis ab ility insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums + 12- 15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays + Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)   each month + Automatically enrollment in the  Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx) + Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/) + Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more + Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance)   for completing a degree while a Texas A&M employee + Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees Instructions to Applicants : Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.