Administrative Associate III
Texas A&M University System
Job Title
Administrative Associate III
Agency
Texas A&M University - Central Texas
Department
Enrollment Management
Proposed Minimum Salary
$13.80 hourly
Job Location
Killeen, Texas
Job Type
Staff
Job Description
The Administrative Associate III, under supervision, provides moderately advanced administrative support to an assigned department or specialized activity. Processes transcripts for Texas A&M University Central Texas students. Assist at front counter in assisting current students with their class schedule to include adding, dropping, changing and withdrawing from courses. Create and type correspondence letters, verification letters, and enrollment letters. Scan and query student files. Assist students in person, email, phone and fax.
Responsibilities:
+ Process various dynamic forms for the Records & Admissions Department.
+ Proof permanent records and publications from original documents. Proof and maintain current and past educational files. Verify all transcript data, image, index and query at the end of every semester
+ Process Permanent Record Update forms for student name or social security number changes.
+ Process TAMUCT and UCT/ATU transcript requests received from current and former students.
+ Assist students via e-mail, phone and the front counter with registration issues and general inquiries. This includes assisting students in the Student Advisor chat room, as well as checking in/out students in Who’s Next.
+ Process verification of enrollment requests received from students. Also process third party verification enrollment requests.
+ Process consortium agreements received from Financial Aid by entering credit hours into Banner and updating Access database.-Processing petitions in Degreeworks.
+ Performs other duties as assigned.
Minimum Requirements:
+ High school diploma or equivalent combination of education and experience.
+ Three years of related experience.
Knowledge, Skills, and Abilities
+ Knowledge of word processing, spreadsheet, and database applications.
+ Ability to multitask and work cooperatively with others.
+ Ability to work with sensitive information and maintain confidentiality.
+ Strong verbal and written communication skills.
+ Strong interpersonal and organizational skills.
Wage: $13.80/hour
Hours: Monday - Friday; 8am to 5pm
Supervision of Others: This position does not supervise employees.
Work Location: This is not a remote position. The selected candidate will be required to work on campus.
To Apply
Please apply directly on ourTexas A&M University-Central Texas Job Site. Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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