Job Purpose: 

The position is to provide administrative support services to the claim's office which include data entry, phone calls, indexing, filing, light typing, processing checks and mail.

Wage: $15.00/hr

Key-result areas: 

-  Data entry work which includes adding claim features or new setups for client

- Orders CIB and Police Reports as needed

- Creating system generated letters

- Filing work

- Opening mail, indexing and distributing to the technical staff

- Handling telephone calls, taking messages and directing calls to the technical staff

- Performing the e-foldering and scanning functions

- Process incoming and outgoing checks and maintain required logs

- Manage the file room so that files are in numeric order, adequate space is available and closed files are shipped to offsite storage facilities

Educational Background:  High School Degree or equivalent.

 Professional Experience:   

- At least one year of clerical experience in an office business environment with a high volume of activity

-Insurance industry experience preferred

Knowledge: 

- Data processing in a computer system

- Customer Service requirements

- Proficient in Microsoft Word

- Telephone etiquette

Skills: 

-    Organization

-    Data Input

-    Customer Service

-    Communication

-     Analytical

-     Accuracy

Competencies 

-  Customer Focus

 - Team Player