Administrative Coordinator 3 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4836424) Apply  Administrative Coordinator 3 Salary $2,272.00 - $4,089.00 Monthly Location New Orleans, LA Job Type Classified Job Number MHSD-205965-DJ Department Metropolitan Human Services District Opening Date 02/19/2025 Closing Date 2/24/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information 3100 General De Gaulle Drive, New Orleans, LA 70117 Metropolitan Human Services District (MHSD) is one of ten Local Governing Entities (LGE) serving persons with Mental Health Disorders, Addictive Disorders and Intellectual/Developmental Disabilities in Louisiana. Legislated by the State and through its Board of Directors, MHSD is responsible for the operation and management of community-based programs and services for the parishes of Orleans, St. Bernard, and Plaquemines. We are currently hiring for an Administrative Coordinator 3 The incumbent in this position will be responsible for the maintenance, storage, and proc essing of all medical records and electronic heath record (EHR) data for MHSD. This role involves performing a variety of clerical and technical duties related to medical record management, including, but not limited to, assembling, analyzing, releasing information, data processing, collection, reconciliation, and preparation of reports. The incumbent must ensure compliance with medical, administrative, ethical, legal, and regulatory requirements within a mental health care system. The ability to work independently and communicate effectively-both verbally and in writing-with clients, family members, the public, physicians, and staff is essential. AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES: Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions. Managing Projects: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline. Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources. Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization. Driving Results: The ability to identify important goals and work to achieve them. Managing Conflict: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way. Managing Risks: The ability to identify, assess, and control risks and opportunities to fulfill the mission of the organization. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. **Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make while in this title NOT the maximum amount we are allowed to pay a new hire.** The actual starting salary depends on the education and experience of the selected applicant. For further information about this vacancy contact: Destiny Jones Human Resources Business Partner destiny.jones@mhsdla.org Minimum Qualifications Two years of experience or training in clerical work. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Concepts Function of Work: To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program. Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties. Level of Work: Advanced. Supervision Received: General from higher-level clerical and/or supervisory personnel. Supervision Exercised: May supervise 1-2 lower-level personnel. Location of Work: May be used by all state agencies. Job Distinctions: Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties. Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment. Examples of Work 60% Medical Records Management & Compliance •Upholds MHSD's mission and vision in all interactions with internal and external stakeholders. •Assists in the development and enforcement of policies and procedures to ensure that medical records comply with governmental regulations and professional standards. •Monitors and tracks compliance with legal documents and correspondence with conservators/guardians, providing regular updates to the Legal/Compliance Director. •Prepares and processes clinical records for individuals receiving services at MHSD facilities. •Maintains the Medical Records Request database and tracks requests through completion. •Audits clinical records for completeness and adherence to compliance standards, reporting findings to the Legal/Compliance Director. •Ensures timely and accurate data collection. •Coordinates the management of vital records, including pick-up, return, and secure disposal (shredding), for the entire agency, including medical records, I/DD, and fiscal departments. •Provides support to clinicians to facilitate PS requests as needed. •Manages all interpreter requests for the agency and reviews invoices for accuracy. •Ensures all medical records requests are processed and sent out within required deadlines. 25% Data Management & Quality Assurance •Converts physical documents into digital formats such as microfiche, microfilm, or other electronic document imaging systems. •Verifies the accuracy of EHR data provided to physicians, hospitals, and other entities. •Ensures the accurate and timely documentation of demographic and episodic information of persons served. •Exercises good judgment, decision-making, and initiative in daily operations. •Ensures proper use of equipment and supplies while maintaining budgetary parameters. •Fosters a cooperative working relationship with all team members. •Verifies accuracy of payments received for medical record requests. •Identifies and implements process improvements as necessary. 10% Customer Service & Professional Conduct •Demonstrates a strong understanding of MHSD's clients, families, and governmental agencies in all interactions. •Represents MHSD professionally, demonstrating respect and understanding of the community. •Completes tasks and assignments within expected deadlines. •Adheres to attendance policies and demonstrates reliability. •Conducts training sessions for front desk staff on medical records policies and procedures as needed. 5% Other Duties •Performs additional duties as assigned. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Are you a current or former employee of MHSD? + Yes + No 02 Are you a current or former employee of Louisiana State Civil Service? + Yes + No 03 Do you have experience working with Microsoft Office products? + Yes + No 04 Do you have experience using Electronic Health Records (EHR)? + Yes + No 05 How many years of medical records experience do you have? 06 CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 07 CE: Explain your rating by providing specific and relevant examples in the box below. 08 DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions. + 1= I have no experience and/or am uncomfortable demonstrating accountability + 2= I have limited experience or require assistance to demonstrate accountability + 3= I can demonstrate accountability + 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability 09 DA: Explain your rating by providing specific and relevant examples in the box below. 10 DAp: Rate your ability to demonstrate appreciation based on our definition: The ability to show gratitude for contributions of others. + 1= I have no experience and/or am uncomfortable demonstrating appreciation + 2= I have limited experience or require assistance to demonstrate appreciation + 3= I can demonstrate appreciation + 4= I can demonstrate appreciation and help others improve their ability to demonstrate appreciation 11 DAp: Explain your rating by providing specific and relevant examples in the box below. 12 MPr: Rate your ability to manage projects based on our definition: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline. + 1= I have no experience and/or am uncomfortable managing projects + 2= I have limited experience or require assistance to manage projects + 3= I can manage projects + 4= I can manage projects and help others improve their ability to manage projects 13 MPr: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email