Position summary: The Administrative Coordinator is responsible for supporting the day-to-day functions of the company. This role involves coordinating various administrative tasks, vendor communications, and ensuring that operational processes run smoothly and efficiently. Essential duties and responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties include the following. Other duties may be assigned as needed Functions: · Create and manage administrative documents for Vendor Sourcing & Compliance department · Assist in generating NJS Quotes · Send NJS confirmations, per operating procedure · Manage DocuSign by sending all operations documents for signature and checking status · Create and send monthly IC invoice reminder email via Emfluence · Assist with following up with ICs on missing invoices in advance of IC pay day · Send IC communications regarding credits and holds · Create and send Contract for Services to ICs for new starts and additional account changes · Manage IC certificate of insurance compliance per standard operating procedure · Support with booking IC Walkthroughs · Assist with sourcing client supplies and consumable items · Coordinate with Account Managers on logistics for large projects, as needed · Process lost business per standard operating procedure · Manage client reference program · Generate and mail price increase letters as needed · Attend "A" account Sales/ops walkthroughs, as needed · Assist with pulling reports to support company initiatives · Update client scope of services and investment summaries as needed · Support with client engagement and retention tools · Track and confirm results of NJS leads from sales to ops · Assist in the development and implementation of operational policies and procedures. · Support initiatives of business administration department · Act as back-up to Sales & Marketing Coordinator and Office Coordinator Requirements Skills and abilities required: Ability to develop excellent relationships with clients and positively influence them to agree to extra charge managed services · Ability to use excellent judgement, always handle confidential materials and display a professional demeanor · Ability to plan, organize and prioritize work duties and responsibilities · Ability to meet all deadlines · Ability to speak, write and read English fluently · Ability to accurately add, subtract, multiply, and divide in all units of measure · Ability to accurately calculate rate, ratio, percent and margin · Willingness to give and receive constructive criticism · Ability to work well with a variety of personality types in a fast-paced environment and frequently perform variety of tasks involving different aptitudes, technologies, and procedures. · Must present in a professional manner · Excellent written and verbal communication skills Benefits + 3 weeks of paid time off + 8 paid holidays + 1 volunteer day off + medical, dental, vision + 401k with company match