Position summary: The Administrative Coordinator is responsible for supporting the day-to-day functions of the company. This role involves coordinating various administrative tasks, vendor communications, and ensuring that operational processes run smoothly and efficiently.
Essential duties and responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties include the following. Other duties may be assigned as needed
Functions:
· Create and manage administrative documents for Vendor Sourcing & Compliance department
· Assist in generating NJS Quotes
· Send NJS confirmations, per operating procedure
· Manage DocuSign by sending all operations documents for signature and checking status
· Create and send monthly IC invoice reminder email via Emfluence
· Assist with following up with ICs on missing invoices in advance of IC pay day
· Send IC communications regarding credits and holds
· Create and send Contract for Services to ICs for new starts and additional account changes
· Manage IC certificate of insurance compliance per standard operating procedure
· Support with booking IC Walkthroughs
· Assist with sourcing client supplies and consumable items
· Coordinate with Account Managers on logistics for large projects, as needed
· Process lost business per standard operating procedure
· Manage client reference program
· Generate and mail price increase letters as needed
· Attend "A" account Sales/ops walkthroughs, as needed
· Assist with pulling reports to support company initiatives
· Update client scope of services and investment summaries as needed
· Support with client engagement and retention tools
· Track and confirm results of NJS leads from sales to ops
· Assist in the development and implementation of operational policies and procedures.
· Support initiatives of business administration department
· Act as back-up to Sales & Marketing Coordinator and Office Coordinator